Floretta online store terms and conditions
PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
If you use this website you are agreeing to comply with the following terms and conditions.
We reserve the right to change, modify, add or remove portions of these terms at any time.
Please check these terms regularly prior to using our website to ensure you are aware of any changes.
DELIVERY OF PHYSICAL GOODS
It is the purchasers responsibility to ensure all flowers are delivered to a secure addresses where the delivery can be accepted. All unsuccessful deliveries will result in the goods being returned to Floretta. Redelivery of flower arrangements will incur an additional delivery fee to the purchaser.
Delivery days are currently Thursdays at & Saturdays but are subject to change. Wedding deliveries are quoted separately at a different rate to that which is listed on the online store delivery page.
RETURNS AND REFUNDS
Products sold on this website are perishable, natural floral materials and their life span is dependent on handling, environment and variety.
For more information on the lifespan and how to care for preserved & dried flowers click here.
Colour: We do our best to photograph each arrangement to represent the colours it contains as accurately as possible, all device screens render colour differently, so there may be discrepancies between what you see on your screen & the actual arrangement.
Flowers are a product of nature; availability is dependent on season and supply. As a result, not all goods can be produced as pictured on the webiste, by accepting these terms and conditions you are acknowledging there may be discrepancies between images and produced goods.
Floretta must be notified within two (2) days of purchase of any problems with your delivery. Floretta will not accept returns based on change of mind or design.